Personalized Acrylic Puzzle Keychain - Matching Cat Keychains for Couples
Personalized Acrylic Puzzle Keychain - Matching Cat Keychains for Couples
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Description
Description
Personalized Cat Puzzle Keychain - Matching Cat Keychains for Couples & Friends
Celebrate your love with this Personalized Cat Puzzle Keychain, designed especially for couples. Crafted from durable acrylic, these adorable puzzle-shaped cat keychains fit perfectly together, symbolizing connection, companionship, and being two halves of one whole. Each piece can be customized with your names, turning it into a truly personal keepsake.
Lightweight yet sturdy, these matching keychains are perfect for everyday use on keys, bags, or backpacks. Whether it’s for Valentine’s Day, an anniversary, a birthday, or just a sweet reminder of your bond, this custom cat puzzle keychain is a meaningful way to keep your love close.
Product Details & Specifications
- Product Type: Interlocking Puzzle Cat Keychains (Set of 2).
- Material: Durable, high-quality acrylic that is lightweight and scratch-resistant for long-term wear.
- Puzzle Design: Two distinct cat pieces (e.g., White and Ginger) that fit perfectly together.
- Customization: Fully personalizable with names (e.g., Jessica & Andrew) printed clearly on each cat.
- Versatile Use: Features a sturdy metal chain and ring to easily attach to keys, purses, or backpacks.
- Style Options: Available in multiple cat breeds and colors—including ginger, grey, white, calico, Siamese, and black—to match your own furry friends.
Why You’ll Love These Matching Keychains
- Symbol of Connection: The "missing piece" puzzle design is a beautiful reminder of your relationship, no matter how far apart you are.
- High-Definition Printing: Vibrant colors and sharp text ensure your personalized names and cat features stay looking new.
- Perfect for Any Occasion: An ideal, budget-friendly gift for Valentine’s Day, birthdays, anniversaries, or "just because".
How to Order:
- Choose your cat styles from our variety of colors (Ginger, Grey, White, Calico, etc.).
- Enter the names for each piece (e.g., Jessica on the white cat, Andrew on the ginger cat).
- Add to Cart to create your custom duo!
Shipping
Shipping
Shipping Policy
Last updated: 12-31-2025
At Printemate, all products are made to order and customized specifically for each customer. Please review the shipping information below before placing your order.
1. Processing Time
We strive to prepare your orders as quickly as possible. Please note the following regarding our processing schedule:
- Standard Processing: Processing time typically ranges from 3–7 business days.
- Variations: Processing time may vary depending on the specific product type, customization complexity, or high order volumes.
- Operating Hours: Orders are processed on business days only. We do not process orders on weekends or public holidays.
- Handover: Once production is completed, your order will be immediately handed over to our shipping carrier for delivery.
2. Estimated Shipping Time
Once your order has been processed and shipped, the estimated delivery times are as follows:
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United States: 7–15 business days
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International (Other Countries): 10–20 business days.
Please Note:
- Estimates Only: Delivery times are estimates and may vary due to factors beyond our control, including customs clearance, carrier delays, extreme weather conditions, or peak seasonal demand.
- No Guarantees: While we strive to deliver your items as quickly as possible, Printemate does not guarantee exact delivery dates.
3. Tracking Information
We provide tracking for all orders so you can monitor your shipment’s progress:
- Confirmation Email: Once your order has been dispatched, a shipping confirmation email will be sent to you containing your tracking number and a link to the carrier’s tracking portal.
- Activation Period: Please allow 24–72 hours for tracking information to update and appear in the system after you receive your shipping notification.
- Multiple Shipments: If your order contains multiple items, they may be shipped separately. In such cases, you will receive individual tracking numbers for each package.
4. Delayed or Unupdated Tracking
We understand that waiting for an order can be stressful. If your tracking information has not been updated for an extended period, please follow these guidelines:
- Timeframes for Inquiry: Please contact our support team if there have been no tracking updates for:
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More than 15 business days for orders shipped within the United States.
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More than 20 business days for international orders.
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- Resolution Process: Upon receiving your inquiry, our team will conduct a thorough review with the shipping carrier.
- Outcome: Depending on the results of the investigation, we may offer a replacement shipment or a refund, in accordance with our Refund & Return Policy.
5. Incorrect or Incomplete Address
At Printemate, we rely on the information provided by our customers to ensure timely and accurate delivery. Please note the following:
- Customer Responsibility: Customers are responsible for providing an accurate and complete shipping address at the time of checkout.
- Address Modification: Changes to the shipping address are only possible within 24 hours of placing the order. Once the production process is complete, we cannot modify the delivery address.
- Returned or Undeliverable Packages: If an order is returned to us or marked as undeliverable due to an incorrect or incomplete address provided by the customer:
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The order will not be eligible for a full refund.
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At our discretion, a partial refund (excluding original production and shipping costs) may be issued, or a reshipment may be arranged at the customer's expense.
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Action Required: Please double-check your shipping details carefully before completing your purchase to avoid any delivery issues.
6. Returned & Undeliverable Packages
To maintain our efficiency and service quality, please adhere to the following regarding returned items:
- Prior Authorization Required: We do not accept any returns without prior written authorization from our support team.
- Custom-Made Nature: Due to the personalized nature of our products and our partnership with third-party manufacturing facilities, any unauthorized returns or packages marked as undeliverable:
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Cannot be processed: We do not have a centralized warehouse for unauthorized returns.
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Ineligibility: These packages are not eligible for refunds, credits, or automatic replacements.
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Disposal: Such items may be donated or disposed of by the carrier or the fulfillment center according to their local policies.
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Important: Customers must contact our support team directly to resolve any delivery issues before attempting to return a package.
7. Customs, Duties & Taxes
Customer Responsibility: International shipments may be subject to customs duties, import taxes, or additional fees imposed by the destination country. These charges are the sole responsibility of the customer and are not included in the product price or shipping cost paid at checkout.
Calculation: We cannot predict or estimate these fees as they are determined by your local customs authorities.
Customs Delays: Customs clearance procedures are required for all international orders and may cause delays beyond our estimated delivery timeframes. Please note that Printemate has no control over these processes or any resulting delays.
8. Shipping Fees
Calculation: Shipping fees are calculated at checkout based on the delivery destination and package weight.
Non-refundable: All shipping fees are non-refundable, except in specific cases where an error was caused by Printemate.
Multiple Shipments: If your order contains items with different production timelines, it may be shipped in multiple packages. Any additional shipping costs incurred from split shipments will be fully covered by Printemate – you will only be charged the initial fee shown at checkout.
9. Lost or Stolen Packages
Printemate aims to ensure your order reaches you safely; however, we are not responsible for packages once they have been confirmed as "Delivered" by the shipping carrier.
Carrier Tracking: If the tracking information shows that your package has been delivered to your address but you have not received it, we recommend checking with neighbors or your local post office first.
Claims: Printemate is not liable for lost or stolen packages marked as "Delivered" In such cases, please contact the shipping carrier directly to file a claim.
Support: You may also reach out to our support team at support@printemate.com, and we will assist you by providing any necessary shipment details to support your inquiry with the carrier.
10. Contact Information
If you have any questions regarding shipping or delivery, please contact us at:
Please include your order number for faster assistance.
11. Related Policies
For more information, please review our other store policies:
Returns & Refund
Returns & Refund
Return and refund policy
Last updated: 12-31-2025
At Printemate, all products are made to order and customized specifically for each customer. Please read this policy carefully before placing an order.
1. Eligibility for Refunds or Replacements
We accept refund or replacement requests only in the following cases:
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Damaged on Arrival: The item arrives damaged.
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Manufacturing Defect: The item is defective or malfunctions.
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Wrong Item Received: The item does not match your order details.
Important Note: Requests must be submitted within 30 days of the delivery date and must include clear photo or video evidence of the issue. Requests submitted after this period may not be eligible for a refund or replacement.
2. Non-Refundable & Non-Returnable Items
Due to the personalized and made-to-order nature of our products, we do not accept returns or refunds in the following cases:
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Customer Errors: Selecting the wrong size, color, or design at the time of purchase.
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Change of Mind: Decisions made after the order has been processed or delivered.
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Subjective Preferences: Cases where the product does not meet personal expectations despite matching the product description.
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Natural Variations: Slight differences in color or design placement, which are inherent to the custom manufacturing process.
These conditions are standard for custom-made products. Please review your order carefully before confirming your purchase to ensure all details are correct.
3. Evidence Required for Claims
To process a refund or replacement request, you must provide the following:
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Clear Documentation: High-quality photos or videos clearly showing the defect, damage, or incorrect item received.
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Order Number: Your unique order identifier sent in your confirmation email.
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Problem Description: A brief explanation of the issue you are experiencing.
Please note: Requests submitted without sufficient evidence or those that do not meet the criteria above may not be approved for processing.
4. Resolution Options
Once your request and evidence have been reviewed, we will offer a suitable resolution based on the specific case. Options may include:
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Free replacement: A new item will be sent to you at no additional cost.
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Partial Refund: A partial credit to your original payment method for minor issues.
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Full refund: Issued only if a replacement is unavailable or in exceptional circumstances.
Note: The final resolution is determined at our discretion after a thorough review of the evidence provided.
5. Refund Processing Time
Once a refund is approved, please keep the following in mind:
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Payment Method: Refunds will be automatically issued to your original payment method.
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Timeline: It typically takes 5–10 business days for the funds to appear in your account, depending on your bank or payment provider's processing times.
Shipping Fees: Original shipping costs are non-refundable. However, if the return or replacement is due to an error on our part (e.g., damaged or incorrect item), we will cover all associated costs.
6. Return Shipping & Procedure
In most approved cases, we do not require the item to be returned to us to minimize inconvenience for our customers. However, if a return is requested:
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Follow Instructions: Customers must strictly follow the specific return instructions provided by our support team.
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No Unauthorized Returns: Please do not send items back to the address on the package or any other address without prior authorization. Unauthorized returns will not be accepted or processed for refunds.
Note: If a return is required due to our error, we will provide further guidance on shipping arrangements.
7. Order Cancellation & Modification
We offer a 04-hour window for customers to cancel or modify their orders after placement.
- Within 04 Hours: You may request changes or a full cancellation. Please contact us immediately at support@printemate.com
- After 04 Hours: Once the 04-hour period has passed or the item has entered the production phase, the order is locked. At this stage, we cannot accept any cancellations, modifications, or refund requests.
For more information, please refer to our full Order Cancellation Policy.
8. Contact Information
To request a refund or replacement, please contact us at:
Please include your order number and supporting photos for faster assistance.
9. Related Policies
For more information about how we operate, please review our other policies: