FAQs
Order Information: Everything You Might Need Before Making a Purchase
How do I order?
How do I order?
Browse the items you’d like to purchase and add them to your shopping cart. Once you're done, go to your cart and proceed to checkout. Make sure all your information is correct before confirming your order and completing the payment.
I have a discount code. How can I use it?
I have a discount code. How can I use it?
To use your discount code, simply apply it in the "Discount Code" field before completing your checkout. This will activate the code and apply the discount to your order.
If you encounter any issues or need assistance, feel free to contact us at support@.com, and we’ll be happy to help you.
I have problems adding items to my shopping cart
I have problems adding items to my shopping cart
You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.
How can I tell which products are on the 3-Day shipping list?
How can I tell which products are on the 3-Day shipping list?
To find products with 3-day shipping, simply enter the keyword "3-day" in the search bar, and relevant products will appear right away.
Do you put the receipts in the package?
Do you put the receipts in the package?
The package only shows the Recipient's Name, Shipping Address, and order's Tracking Number. Any information related to the receipt or price tag will not be included.
I can’t apply multiple codes to my order.
I can’t apply multiple codes to my order.
At Printemate, only one discount code can be applied per order. However, any other automatic promotions or discounts from the system will still be applied during checkout.
How to remove items from my cart?
How to remove items from my cart?
Step 1: Go to the shopping cart by clicking on the shopping cart icon in the upper right corner of the screen
Step 2: Find the product you want to remove and do the following:
- If you have accidentally added 2 similar products to your order and want to remove 1 product, click on (-) next to the quantity section to reduce the number of products.
- If you want to remove a product from your shopping cart, you can select the trash can icon next to the product quantity or below the product size to quickly remove it.
Where are your flags manufactured?
Where are your flags manufactured?
Printemate products are manufactured to the highest American quality and technology standards, with most products made in the USA. We strive to bring customers the best quality products and create more value for customers.
Do you ship to countries other than the US?
Do you ship to countries other than the US?
Our store currently ships to most countries around the world, such as Canada, Australia, UK... Please note that delivery times for orders outside the US will be longer than usual.